What is a Game Master?
A Game Master (GM; also known as a game master, game manager, a game moderator or referee) is a person who acts as an organizer, officiates for regarding rules, arbitrator, and moderator for a multiplayer role-playing game

What is the duty of a Game Master?
• Assist in planning and facilitating gaming events.
• Ensure player satisfaction by responding timely and accurately to the player’s complaints and disputes.
• Provide support to players on game-related queries.
• Conduct quality assurance assessment of game products to ensure product quality and service.
• Perform investigation and documentation of game exploits, bugs, and similar other issues pertaining to the online gaming world.
• Assist in creating, planning and implementing innovative games.
• Ensure all players adhere to gaming rules and regulations.
• Coordinate with different teams to achieve milestones within deadlines.
• Manage gaming operations and report game status to management on a daily basis.
• Analyze feedback and suggestions from players for continuous improvements of the game.
• Evaluate game processes and procedures and recommend improvements.
• Manage game messaging and gaming forums to attract more players.
• Perform server testing and hack testing of gaming products.
• Monitor disturbances and imbalances during games and provide corrective solutions.

Game Master Powers (Scope & Limitation)
A Game Master has unique power in-game but exclusive only for their GM Character.
Here a list of what a GM can or can't do in-game:
• A GM can teleport fast on different maps
• A GM can use server shout
• A GM can use invisibility
• A GM can summon a player or teleport to a player
• A GM can't trade or use mailbox
• A GM can't create any in-game item
• A GM can't summon any monster

Game Master Rules & Regulation
Punishment Rules
The following is a list of the actions that will typically occur against an account that is found breaking the game rules. Should a severe infraction occur, several of these actions may be used.
A. Warning
A warning is typically used when players lightly disobey the game rules, or unintentionally break the rules.
B. Muted Chat
The Character is unable to speak on any of the chat channels, as well as to other players. The mute must either end at the time appointed by the GM or must be ended by a GM.
C. Suspended
Players will be forced offline and will be unable to login until the ban time expires or until a GM lifts the ban. In the case of permanent bans, players will never be able to login to the game.
D. Temporary/Permanent Ban
Players found in severe or repeated violation of the rules will have their accounts suspended from being able to log in to the game or official website.
E. Character Deletion
In severe or repeated cases, characters found in violation of our rules will have their characters deleted, with the record unable to ever be recovered.
Delete the character records of players who violate rules and these players' characters will never appear in the game again.
F. Legal Action
if a player's inappropriate behavior is found to damage the game or the interests of other players, proper legal authorities will be contacted. Players found in violation of the law will be reported to the proper authorities.

Harassment Prevention Guidelines
1. Impersonating system announcements/GM staff
Players found to be imitating GMs or the system to release or spread false information to other players will be punished based on the severity of the situation. These punishments can include temporary or permanent isolation, suspended, or even an account freeze.
2. Uncivil Behavior
Players whose behavior is out of line like insulting a GM may be muted, suspended, or permanent ban.
3. False Report
Players found spreading rumors or issues about a certain GM with no concrete evidence could result in being a muted, suspended, or permanent ban.
4. Harassing a GM/Staff
The following actions are punishable if found occurring:
• asking a GM for items, including anything in-game.
• Flaming a GM
• Disrespecting a GM
• Repeated requests to GMs about previously solved issues.
The punishments can consist of a warning, muted chat, temporary or permanent ban, suspended, or an account freeze.

Characters that disobey the Game Rules and Regulations will be punished according to the above rules. These regulations are not limited by language, meaning that if you break a rule in any foreign language, it is still considered rule-breaking, and you will still be punished. The admin reserves the right to change these rules at any time and also reserves the right to regulate their games. All rules are subject to the law.

General

The player is obliged to inform himself regularly about the actuality of the rules. Thus a player can be punished even if he does not know a rule for an offence.
By registering an account on this server, the player automatically accepts all current and, to a limited extent, all subsequent rules.
The player is therefore obliged to act in accordance with the rules on the one hand and to report violations of the rules on the other.

Penalties

In principle, we strive for a peaceful and respectful community. This means that we want to do without punishment as much as possible and apply it only as a last step.
The sanctions we impose on individual players or groups of players are always justified and adapted to the severity of the offence.
Possible penalties are: Temporary/permanent chat deactivation, expelling, temporary/permanent exclusion.
During the punishment, all claims to the account and anything related to it will automatically expire.

Account ownership

All accounts and their contents are the property of the server.
For this reason, we reserve the right to temporarily take over a user's account and check it for suspicion if there is a reasonable suspicion of a breach of the rules.

Communicative

We wish for a friendly, social interaction between the players on our server.
It is therefore not permitted to harass, denounce, expose, threaten, spam or disseminate psychological/physical violence or the like - regardless of whether via in-game chat, forum or various VoIP services.
Sharing or posting images, videos or links to pornographic, violent, cruel or harmful content within the social channels managed by Dragon Crusade (in-game, forum, Facebook, Discord Server, Twitter, etc.) is prohibited. Any in-game global shouts seemed to be unrelated directly to the game or abused may result in a mute.

Article Refund

In general, no items will be refunded if the player is responsible for the loss of the items. This means that items will not be refunded in the following cases: Fraud

through trading/exchange and the like
Article accidentally deleted / (sold at the wrong price)
Missing scrolls (e.g. Scroll of SProtect) caused the object to be destroyed.
One wrong item was recycled.
In a combination system, an incorrect position was used.
Loss due to ingame post
object was in guild repository
Compromised account
Furthermore we are not liable for problems with the server, which are not caused by our own fault. This concerns:

Rollbacks/Server crashes
(Connection) problems caused by the provider

Team members

Just towards team members is a polite, objective and above all honest behavior appropriate, so that you can be helped quickly.
In addition, we reserve the right to punish degrading behavior towards the server administration and the way it manages the project with prohibitions.
Don't personally use the help you offer with the excuse of meeting a team member.
Do not bother a team member with item and/or penya requests; only the question about it can be punished under certain
circumstances.

Game scam

The player is obliged to check in advance any exchange and/or trade he makes with another player. If it is a fraud of the trading partner, this is done through your own negligence and therefore at your own risk - they are ultimately your items, so that regular trading is the responsibility of the players.
In accordance with the above article, no refunds will be made in such cases of fraud.

Game Integrity Infringement

Use or distribution of any hack/hacking programs
General attempt to defraud
Impersonation of a GM or Admin
Circulating false information
Deliberate abuse of game bugs
Unauthorized Account Access
AFK leveling/farming

Penalties:

Penalties will depend on the number of times an offense is made. It will also depend on its severity.

Account sharing

You can share your account with other players at your own risk.
If your account is damaged by a co-user, we will not refund the damage. This applies to items as well as donation points.
sale of donation points, items and accounts
It is forbidden to sell or exchange an account, items, donation points or other virtual property to third parties.

Real Money Trading

Will be punished with a ban from all accounts.